IT Application Consultant CAD

This role is responsible for installing, supporting, maintaining, and troubleshooting systems and their software for CAD & PDM and training of users.

Tasks and Responsibilities:

• Reports to Manager Business Applications

• Ensure operational availability and development of the CAD applications in a global environment

• Gather software requirements from users, analyze and define solutions

• Act as application power user by providing assistance and guidance to users

• Responsibility of 1st and 2nd level support

• Coordinate the 3rd level support with the HZI-partners

• Assist users with BIM coordination and management

• Manage clients in a virtual desktop infrastructure (VDI) environment

• Create user and administrator documentations

• Responsible to organize and train users in CAD applications

• Manage servers from the application layer and coordinate with the outsourcing partner

• Being part in the “Application Ownership Team”

• Support users in global environment

• Experience with CAD applications

• Background in construction or industrial engineering advantageous

• Didactic skills (training + support of internal customers)

• Customer and service oriented

• Independent and structured way of working

• Knowledge of IT project management

• Team player with good communication skills at various levels

• Languages:

o English Level C1 (spoken + written)

o German would be a plus (not mandatory)

Employment contract for an indefinite period

+ 13th Salary

Financial reward for working anniversaries

Flexible working time (core time 9-3:30)

Home Office possible 2 days a week

Extra days of leave (+1 day after the first, third and fifth year of service)

Extra days of leave for special personal events (e.g., wedding, graduation etc.)

Modern infrastructure

Free drinking regime (coffee)

Recreation allowance

Multisport card

The third pillar of the pension scheme

Support for professional and career growth, education and training

Supportive and team-oriented working environment